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Coaches Corner

Communications

Rules: Are They for the Exception or the Rule?

by Leslie G. Ungar

Rules: Are They for the Exception or the Rule? We are a society of rules. Think about it. We have rules for everything from how we tip to how we are legally able to spy in the NFL. It is not against the “rules” to spy, you just have to follow the rules for when and how to spy. Have you thought about how and why rules are made?  How and why do we amend rules? Read More

Recalculating: Seven Ways You Can Reconfigure Your Future

by Leslie G. Ungar

Recalculating: Seven Ways You Can Reconfigure Your Future First, the words “recalculating” melodically flow from your GPS. Then sternly like an admonishment from your second grade teacher. Who has not heard the judgmental tone in the voice of your GPS as you miss a turn she has so methodically planned for you? So your GPS is forced to configure another route on the journey to your final destination. She “recalculates”, figuratively pursing her lips together as she says with assurance, “recalculating”. Read More

Communications 101 for Managers

by SharĂ­ Alexander

Recently Harvard Business Publications confirmed what many of us have always known: effective communication is the number one skill for executives to develop. So why is this skill so neglected when it comes to employee development? Companies send their managers and executives to all types of “continuing education” programs. Anything from enhancing organizational skills, learning new software, to various certifications. And yet, communication development goes highly overlooked. Read More

Breaking Bad News in Troubled Times

by Peter Whalen

How and when do you talk about bad news?  That’s a question that a lot of CEOs and business owners are thinking about.  This recession’s impact on sales, profits, and financial stability can range from a little belt-tightening all the way to looking at bankruptcy.  The more severe the problem, the sharper the instinct to not let anyone know about it.  Unfortunately, that instinct is usually wrong.  The most severe problems require the greatest attention to communications.
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The Aardvark Principle

by Stephen R. Balzac

In any business, information can be thought of as the organizational equivalent of nerve impulses. Information about the state of the company, the state of the economy, the marketplace, how different parts of the company are functioning, and so forth, is critical to effective decision making. Read More
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