by Joseph Sommerville, Ph.D.

Success in persuasion depends on moving people psychologically from where they are, to where you want them to be. While demographics refer to observable audience traits such as age and gender, psychographics refer to the mental constructs people employ to organize their lives and guide their behaviors. The beliefs, attitudes and values audience members bring to a presentation often serve as roadblocks to persuasion.
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by Joseph Sommerville, Ph.D.

Although many professional service providers find themselves reluctant to deliver them, presentations remain one of the most effect business development tools available. Presentations can help you increase your visibility by differentiating yourself from others and enhance your credibility by clearly articulating your professionalism and expertise.
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by Patricia Fripp, CSP, CPAE

The executive gets up to speak. Everyone there needs to hear what he has to say about the company but within ten minutes, they are either hopelessly confused or falling asleep. What is he doing wrong? Whenever you open your mouth, whether your audience is one person or a thousand, you want to get a specific message across. Maybe you want your opinions heard at meetings, or perhaps you are giving a formal presentation, internally or externally. Possibly your sales team needs to improve its customer communication, or you're in a position to help your CEO design an important speech.
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